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Testimonials

"We were fortunate to have Ms. Strayhorn as our instructor. Welcomed results included positive morale, renewal to focus on exceeding customer requirements.,"

Mike Hughes
President, The United Way.

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"Ms. Strayhorn's extensive experience in change management and organizational and process engineering was what attracted us to her company. She provided us with recommendations on restructuring and process management, which helped streamline the work being done. I highly recommend Louisa Strayhorn & Associates."

Karen Burnette
CAO, Hampton Roads Transit.
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LSA Approach


Holistic
  Our approach is to apply systems thinking to our preliminary review of a business. We start with an analysis of the whole company rather than just concentrating on individual divisions because the process of understanding how things influence one another within a whole will help us work together to develop better solutions for the individual elements. The outcome is a better understanding by management and employees of how strategies and the mission connect.
   
Comprehensive
We have over two decades of experience and resources to teach individuals, corporate entities and non-profit organizations the proven methods to navigate federal, state and private industries to build capacity, capital and character. We provide tools and resources needed to develop products or services to compete in the global market.
 
Strategic
We have built solid relationships and partnerships over the years creating social capital that we utilize to assist our business customers to increase their client base. This accumulation of resources developed through personal and professional networks includes ideas, knowledge, information, opportunities, contacts and, of course, referrals that when used strategically can positively increase the bottom line of any company using LSA’s services.


Mission



Our mission is to provide high quality service alternatives to in-house resources for businesses and government entities..




Goals

Our goal is to exceed our customer’s expectations in finding opportunities to control costs and grow revenue by providing support in the following areas:

 

Improve the way our clients operate by streamlining primary business processes.
Become the trusted independent source for managing the public relations needs of client businesses.
Provide the pertinent information needed by client companies to make strategic decisions by using the most up to date research and the best business intelligence techniques.
Improve customer service and retention by training our client’s employees to be more efficient, focused and high performing through executive coaching and workforce development programs.
Develop blueprints for our client’s success by writing or facilitating the preparation of Business Plans and federal program applications.
Support clients’ in-house team by identifying and obtaining new business opportunities through our business development services.


Services

We offer custom designed service packages to meet your needs that can include:


Business Intelligence
  The key to thriving in a competitive marketplace is staying ahead of the competition. LSA is an expert in identifying and analyzing data to assist in decision making for all businesses.
Business Development
  LSA is here to provide assistance to develop new markets, partnerships with other businesses, ways to reach existing markets, or product or service offerings to better meet the needs of existing or niche markets. We also help you to exploit those opportunities to bring in more revenue.
Executive Coaching & Employee Training & Development
  LSA provides one-on-one coaching sessions to company executives to enhance the on-the-job performance and develop leadership skills. LSA crafts employee training programs with measurable objectives and specified outcomes that will transfer back to the job. We specialize in “train the trainer” workshops that help develop cost effective in-house training programs
Process Management (one division or entire company)
  LSA uses value engineering techniques to connect what a company does to how they do it so the system of engagement with customers, internal & external partners and suppliers is developed into a redefined process.. We then use organizational development techniques to help employees and management respond to changing beliefs, attitudes, values, so the new processes and technologies can be adapted and marketed.
Small Business Plan Development (SBA Applications)
  LSA is here to assist in the development of a blueprint for a company’s success by writing or facilitating the search for just the right business model and helps prepare the company’s Business Plans. Completing applications such as SBA’s (8A program) is an added value service offered to new customers.
Strategic Communications(Public, Community & Government Relations)
  LSA evaluates public attitudes, identifies the policies and procedures of an organization with the public interest, and plans and executes a program of action to earn public understanding and acceptance .
Strategic Planning
  LSA helps companies through the process of defining a business strategy that includes direction and goals in both the short and long term. Strategic planning focuses your attention on resources, the likely behavior of competitors, the direction and pace of technological change, and the projected demands of the marketplace. The outcome is the ability to make the best decisions on allocating resources to pursue a final strategy, including capital and people..